Privacy Policy – Tictar
Last Updated: July 10, 2025
1. Introduction
This Privacy Policy explains how Tictar ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our mobile application and related services on Google Play and Apple App Store. Please read this policy carefully. If you do not agree with these terms, please do not access our service.
2. App Permissions
Essential Permissions
- Internet Access: Required for connecting to our services
- Camera: For taking photos update profile information
- Storage Access: For reading/writing files on your device
Permission Usage
- Permissions are only requested when needed for specific features
- You can deny or revoke permissions anytime via device settings
- Denying permissions may limit features but won't affect core functionality
3. Information We Collect
Personal Information You Provide
- Account details (name, email, password, phone number)
- Profile information (photo, bio, interests)
- Communication data (messages, feedback)
Information Automatically Collected
- Device information (IP address, device type, OS version)
- Usage data (session duration, features used)
- Approximate location (based on IP address, if permitted)
- Cookies and similar technologies
4. How We Use Your Information
Service Operation
- Create and manage your account
- Provide customer support
- Send service notifications
Service Improvement
- Analyze usage patterns
- Debug and fix issues
- Develop new features
Security and Protection
- Prevent fraud and abuse
- Ensure platform security
- Monitor suspicious activities
5. Information Sharing and Disclosure
We may share information with:
- Service providers (payment processors, analytics)
- Legal authorities when required by law
- Successors in business transfers
AI Services and Third-Party Data Processing
Tictar provides an AI-powered question and answer feature ("AI Service") that allows users to submit text-based questions and receive automated responses.
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1. Data processed by the AI Service
When you use the AI Service, we process the text content you voluntarily submit. This may include any information you choose to enter in your prompt. We do not collect or transmit additional personal information such as your name, email address, or contact details unless you explicitly include such information in the text you submit.
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2. Third-party AI service provider
To generate AI responses, the text you submit is transmitted to a third-party AI service provider, DeepSeek, solely for the purpose of processing your request and returning an answer.
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3. User consent
Before any text is transmitted to the third-party AI service, the app clearly informs you that your input will be shared with DeepSeek for AI processing. The AI Service is only enabled after you provide your explicit consent. If you do not agree, the AI feature will not be available to you.
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4. Purpose of data use
The submitted text is used exclusively to generate responses to your questions within the app. We do not use AI input or output data for advertising, profiling, or tracking purposes.
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5. Data protection and third-party obligations
We require DeepSeek to handle data in accordance with applicable privacy laws and to provide data protection measures that are equal to or greater than those described in this Privacy Policy. DeepSeek is not permitted to use the data for its own independent purposes unrelated to providing the AI response.
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6. Data retention
AI input data is transmitted only as needed to fulfill your request. We do not store AI input or output data longer than necessary for the operation of the AI Service.
6. Data Storage and Security
Security Measures
- Data encryption in transit and at rest
- Regular security assessments
- Access control systems
Data Retention
- Account information: Duration of account activity plus 30 days
- Usage logs: 90 days
- Security data: Up to 1 year
7. Your Rights and Choices
- Access, correct, or delete your data
- Opt-out of marketing communications
- Export your data
- Adjust privacy settings
- Delete your account
8. Children's Privacy
Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this policy by:
- Posting the new version on this page
- Updating the "Last Updated" date
- Sending email notifications for significant changes
10. Third-Party Services
We integrate with these services:
- Firebase Analytics: For usage analytics
- Apple Sign-In: For secure iOS authentication
- RongCloud IM SDK
- Purpose: Provides instant messaging functionality
- Data Collected: User ID, chat messages, connection status
- Privacy Policy: RongCloud Privacy Policy
- Aliyun OSS
- Purpose: Stores and manages user-uploaded images
- Data Collected: Image files, upload timestamps
- Privacy Policy: Aliyun Privacy Policy
- Google Sign-In SDK
- Purpose: Enables Google account login
- Data Collected: Google account information, authentication tokens
- Privacy Policy: Google Privacy Policy
- DeepSeek open api
- Purpose: Provides AI response generation
- Data Collected: Text input for processing
- Privacy Policy: DeepSeek Privacy Policy
11. Device Identifiers
Advertising ID (Google Play)
- Used for personalized ads (if applicable)
- You can reset it in device settings
IDFA (Apple App Store)
- Only collected with explicit user consent
- Used for attribution and analytics